1. Parent website and shipping scope
This parent website does not accept product orders or dispatch goods. Shipping commitments belong to the seller on the storefront where an order is placed. The sections below are intended for brand-specific information, not one shared delivery promise.
The final approved policy URLs and websites covered are This policy covers deliveries for orders placed on spiritualknot.com (https://spiritualknot.com), sniffstory.com (https://sniffstory.com), and thegiftingstory.store (https://thegiftingstory.store).
2. Brand-specific shipping details
Spiritual Knot
spiritualknot.com- Regions served
- All serviceable PIN codes across India via leading courier networks (Bluedart, Delhivery, DTDC).
- Dispatch estimate
- Orders are processed and dispatched within 24 to 48 business hours from payment confirmation (Monday–Saturday).
- Delivery estimate
- Estimated transit time is 3 to 7 business days depending on customer delivery PIN code (metro vs. non-metro).
- Shipping charges
- Standard shipping charges, if applicable, are calculated based on weight and location, and clearly disclosed prior to order confirmation.
- Tracking
- Automated SMS and email notifications containing live tracking URL and AWB number are dispatched immediately upon carrier pickup.
- Delays
- Customers receive proactive email/SMS updates for transit delays; priority support available at admin@tathastunexus.com.
- Failed delivery
- Up to 3 delivery attempts made with phone coordination. If package returns to origin (RTO) due to incorrect address, re-shipping is coordinated upon address verification.
Sniff Story
sniffstory.com- Regions served
- Pan-India delivery across all serviceable PIN codes via specialized surface logistics compliant with liquid/perfume transport rules.
- Dispatch estimate
- Dispatched within 24 to 48 business hours of order placement (Monday–Saturday).
- Delivery estimate
- 3 to 6 business days for metro cities; 5 to 8 business days for non-metro/regional locations via ground transit.
- Shipping charges
- Ground delivery charges are calculated transparently and shown prior to order confirmation.
- Tracking
- Consignment tracking link and AWB provided via email and WhatsApp/SMS upon dispatch scan.
- Delays
- Real-time transit monitoring by support team; escalations and rerouting handled via admin@tathastunexus.com.
- Failed delivery
- 3 delivery attempts with phone verification before returning to warehouse; re-dispatch scheduled after customer confirmation.
The Gifting Story
thegiftingstory.store- Regions served
- Pan-India shipping for corporate and individual hampers, supporting multi-recipient bulk dispatch.
- Dispatch estimate
- Standard curated hampers dispatch within 2 business days; customized corporate bulk orders dispatch within 5–10 business days as per contract.
- Delivery estimate
- 3 to 5 business days via express courier for major business hubs; 5 to 7 business days for regional addresses.
- Shipping charges
- Corporate bulk shipping fees are quoted transparently based on volume, destination, and delivery schedule.
- Tracking
- Recipient tracking links sent via email/SMS; consolidated tracking manifests provided to corporate clients.
- Delays
- Dedicated account manager monitors event-critical deliveries; proactive customer updates via admin@tathastunexus.com.
- Failed delivery
- Doorstep coordination with recipient phone contact; address corrections accommodated within 24 hours of first delivery attempt.
3. Questions about a shipment
For an existing shipment, use the contact details in your storefront order confirmation and include the brand name, order reference and delivery issue. Do not send payment credentials. Confirmed brand-support channels are listed on the contact page.
The final wording must match each storefront’s delivery terms. Product-specific arrangements or exceptions, if any, require confirmation rather than being inferred from a product category: Perfumes and glass fragile items are shipped exclusively via surface logistics with certified protective packaging; no deliveries to P.O. Box addresses..